logo kangu
download pt-br

Privacy Policy

The Kangu app  provides  a wide range of sustainable logistics solutions, with reduced-price,  for people using Shopify. This Privacy Policy describes how personal information is collected, used, and shared during the installation or use of the app in connection with your Shopify store.

Personal information that the app collects:

When you install the app, we may automatically access certain types of information from your Shopify account: Data collected from the Seller: Personal Information (CPF/CNPJ, Full Name/Social Ledger, Full Address); Contact Information (Cell Phone/ Phone, Email).

In addition, we collect the following types of personal information from you after installing the application: Buyer’s Collected Data: Orders (Number, Status, Delivery Address (End Customer), Recipient Name and Email); Order items (Name, Price, Quantity, Weight); Delivery data (freight value, delivery service description).

How do we use your personal information?

We use the personal information we collect from you and your customers to provide freight simulation services and enable you to hire a carrier directly through our marketplace platform or access to our logistics services. When contracting through this platform, we share the data collected with the selected carrier.

Finally, we may also share your personal information to comply with applicable laws and regulations, to
respond to a subpoena, search and seizure warrant, or other legal request for information we receive, or

to protect our rights otherwise.

Data retention

When you place an order through the Kangu marketplace platform or contract our logistics services, we
will keep your Order Information in our records for traceability and order support purposes, unless you

ask us to delete that information.


We may update this privacy policy from time to time to reflect, for example, changes in our practices or

for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions or wish to make a complaint, please contact us by email at falecom@kangu.com.br